Privacy Policy

Your privacy is important to us. Learn how we protect and manage your personal information.

Last Updated: January 15, 2023

Introduction

At Client Care Financial Services LLC ("we," "us," "our," or "Client Care"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect the following types of information:

Personal Information

  • Contact details (name, email address, phone number, physical address)
  • Identification information (date of birth, government-issued ID, Social Security number)
  • Financial information (bank account details, credit history, income information)
  • Employment information (employer name, job title, income details)
  • Demographic information (age, gender, marital status)

Technical Information

  • IP address, browser type, and device information
  • Cookies and similar tracking technologies
  • Website usage data and analytics
  • Location data (with your permission)

Information from Third Parties

We may receive information about you from credit bureaus, financial institutions, identity verification services, and marketing partners, as permitted by law.

How We Use Your Information

We use your information for the following purposes:

Purpose Explanation
Providing Services To deliver our financial products and services, process transactions, and maintain your accounts.
Verification To verify your identity and comply with legal obligations such as anti-money laundering laws.
Communication To respond to your inquiries, send important notices, and provide customer support.
Marketing To inform you about products, services, and promotions that may interest you (with your consent where required).
Improving Services To analyze usage patterns and improve our website, products, and services.
Security To protect against fraud, unauthorized transactions, claims, and other liabilities.
Legal Compliance To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors and financial institutions
  • Credit bureaus and identity verification services
  • Cloud storage providers and IT services
  • Marketing and analytics partners
  • Customer support providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Deliver targeted advertisements
  • Provide security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data storage and transmission protocols

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your information.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. You can review and edit your information by logging into your account or contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Deletion

You can request deletion of your personal information, subject to certain legal obligations we may have to retain data.

Marketing Preferences

You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Cookies

You can control cookies through your browser settings as described above.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to retain data for certain periods
  • Statutes of limitations for potential legal claims
  • Guidelines from regulatory authorities

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. The data protection laws in the United States may differ from those of your country.

By using our services, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Client Care Financial Services LLC
Attention: Privacy Officer
Level 4, Phoenix Tech Tower, Hitech City Road, Madhapur, Hyderabad,
Telangana – 500081, India
Email: privacy@clientcare.com
Phone:+91 99937 16582